Sunday, November 30, 2008

Call Center

After working in MSO for 4 month.1/12/2008 ,I had change in call center department..In this department I should troubleshoot the problem with user,If don't have soulition call vendor to report the problem and get the case ID...Many of the user don't know where to get serial number.I gain many knowledge from this depatment..hope enjoy in this line..=)

Tuesday, November 25, 2008

CIAST Shah Alam

Kerja aku hari ni kna push liscense key br ke smoa camputr yg tlh uat installation kaspersky 6.0,sbnyk 300 pc...
klau dpt push dariserver ke computer staff..cpt skit abis..klau dari computer staff ke server,kna update ke lokasi stiap staff..pdih klau mcm tu...dh la truk gla internet kat CIAST,Limited connectivity stiap user kat servr...ape pny sturcture network ni...uat keja atau x uat ...lngsng x update...Uat ms ni 10 pc tlh push dari server..n 10 dari user...ade yg dh uninstall antivirus kaspersky..susah pyh bli mhl2 ,lps tu leh buang...Tau x anda harga anti virus kaspersky brp??bkn yg single user this is for 300 user..g tgk kat lowyat..

Tuesday, November 18, 2008

MAMPU kat JPM(Jabatan Perdana Menteri)

Projek utk menyambung 2 printer,n 2 notebook HP Pavilion tx2500z series...included with HP bluetooth mouse mmg nipis and n nmpk style abis
Setting printer n test printer :-
Install driver and coonect menggunakan network...
Print test...PASS!
Msukan IP kat server utk push dari server ke pejabat trsebut utk detect ...ok!!
On Notebook test wireless connection..PASS!..pastikan smoa driver telah di install..
Kerja mudah n best jalan2..
klu dl keja part time kat UTM jalan semarak..nk explore mmng susah..
Alhamdulilah kat sni byk bnda yg blh di explore sejak Bln7 hingga skrg..